From Burnout to Breakthrough

Embracing Best Practices to Transform Organizational Culture

The Village Institute sought to strengthen its board and organization amid evolving operational and programmatic demands. Suru Consulting provided a set of strategic solutions that encompassed analysis of strengths, weaknesses, opportunities and threats (SWOT), trainings, team-building exercises (bringing together founding and new board members), goal-setting and leadership coaching. This case study outlines the strategic approach, solutions implemented and outcomes achieved.


Challenges

  • Governance Limitations

  • Inadequate Infrastructure

  • Lacking Board Cohesion


Objectives

Situation Assessment: Conduct 12 45-minute board and executive interviews to understand the organization’s SWOT.

Team Development: Deliver two four-hour trainings in nonprofit fundamentals and governance fundamentals, and set strategic goals to enhance board cohesion.

Leadership Coaching: Advise the executive and board chair in partnership to strengthen leadership and build confidence.


Results and Benefits

  • Board Cohesion

  • Improved Operational Efficiency

  • Strengthened Governance

  • Diversified Revenue and Growth


Conclusion

The strategic solutions provided by Suru Consulting have effectively addressed The Village Institute’s challenges and delivered significant improvements in board cohesion, operational efficiency, governance and revenue growth. This case study highlights the impact of best practices in driving nonprofit success.

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